SHIPPING & HANDLING
KEA orders generally ship within 1-3 business days. Delivery times are provided solely as guidelines and are subject to change at any time. If you wish to cancel or modify your order, please contact us as soon as possible. We will make every effort to accommodate your request.
However, once an order has been shipped, we are unable to make any changes. Please refer to the KEA exchange policy if you wish to exchange an order after it has been shipped. KEA is not responsible if the customer provides an incorrect or incomplete shipping address.
| COUNTRY | SHIPPING METHOD | SHIPPING COST |
|---|---|---|
| HONG KONG | LOCAL POST | FREE |
| INTERNATIONAL | HONG KONG POST (7-9 BUSINESS DAYS) | $15* |
*World-wide free shipping for orders over $50.
Taxes and Duty
KEA will not be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties. We also unfortunately cannot mark any international order as a 'gift', due to law prohibitions.